Michael Abdou has been an insurance broker since 1985, and opened his agency’s doors in 1989. Since that time, Michael has specialized in insuring community associations and the agency has become a leader in community association insurance. Michael has been consistently recognized as a top agent nationwide by the Farmers Insurance Group, twice being named as the Farmers Business Insurance Agent of the Year (2013 & 2014). Michael has a passion for insurance and has assembled a dedicated community association insurance team to provide nothing short of the best service available for community managers and their boards of directors.
Art Hopkins is a Commercial Insurance Specialist with an emphasis on underwriting and risk management. Art joined the Michael Abdou Insurance Agency in 2004 and has provided a level of expertise and aid in the overall growth of the Agency. Art brings a strong underwriting background to the agency from his 15+ years of insurance experience. Understanding that the American mortgage market is heavily reliant upon FHA and FNMA approved lending practices, Art has been the agency’s advocate in ensuring compliance with all community association insurance programs.
Prior to joining the Agency, Brian was an award-winning Community Association Manager for one of California’s largest management firms. A prior CCAM® designee, Brian is involved in both the California Association of Community Managers (CACM) and Community Associations Institute (CAI). Brian actively serves on organizational committees and keeps abreast of current events and changes in the community association industry.
Bridgette is a Commercial Insurance Specialist with an emphasis in sales and marketing within the community association industry. She has intimate knowledge of community associations not only as an agent but as a Community Volunteer Leader, having served on her board of directors for a number of years. Bridgette is very active within the Community Associations Institute (CAI), currently serving on multiple committees. Bridgette also brings over 16 years of experience in the legal industry working mostly with construction defect litigation and has an understanding of the complexities of the insurance industry concerning these matters.
Donavon Camacho is a Commercial Customer Service Representative, and works with community association managers, board members, as well as homeowners and their lending
institutions. Donavon handles most communications with lenders and provides professional assistance and explanation of policy coverage forms to homeowners. Donavon brings over
15 years of personal insurance knowledge and claims adjusting experience. Donavon handles evidence of insurance requests for over 22,000 homeowners annually with timely accurate
Leana Yako is a commercial Customer Service Representative, and works extensively with homeowners and their lenders on coverage questions and certificate requests. Leana also conducts in-house preliminary underwriting of community association policies and negotiates coverage and premium with the carriers to the benefit of all clients and prospective clients. Having had years of experience in customer service prior to joining the agency in 2015, Leana provides superior service for clients and their lending institutions.
Lilian Toma is a personal insurance specialist and has been with the Michael Abdou Insurance Agency since 2010. Lilian works directly with clients to review and implement changes to their insurance programs to ensure the proper protections are in place. Lilian is also responsible for the writing of new personal lines insurance coverage for clients including, but not limited to automobile, homeowners, renters, umbrellas, recreational vehicle and motorcycle insurance.
Claudia Ortega is our bilingual, Spanish speaking Personal Lines and Life insurance specialist that has been with the Michael Abdou Insurance Agency since 2013. She has 13+ years of insurance experience and previously, Claudia was an Assistant Manager and Office Manager for a couple of State Farm insurance agencies where she worked on various lines of insurance. These lines of coverage included, but are not limited to personal, commercial, health and life insurance as well as annuities, credit cards, auto loans, individual retirement accounts and certificates of deposit. Claudia is responsible for writing and servicing all lines of insurance and is here to provide the best service you have come to expect at Michael’s agency.
Maha Mero is a life insurance specialist and has been involved with the Michael Abdou Insurance Agency since 1996. Maha deals with term, universal and whole life insurance policies, and also writes key man and disability insurance policies.
Robert is the newest member of our team, joining us after managing a portfolio of Associations in Northern California’s East Bay Area. He is a CCAM and CMCA Designee and has been a Community Volunteer Leader, having served on his board of directors for 16 years. Robert is involved in the Community Associations Institute (CAI) and is honored to support Association Managers as a Business Partner. Robert has a background in training and development, and enjoys facilitating learning. He’s excited to share information with Association Managers and Board Members regarding coverage and claims management.
Saviora is our most recent addition to the personal lines team. She specializes in working with clients to fit their personal insurance needs and help resolve any issues that may arise. Saviora’s specialties on the personal lines side include auto, home, renters, umbrella, motorcycle and recreational vehicles. Prior to joining the agency, Saviora worked in customer service in banking as well as with non-profit organizations.